Goodwood Racecourse has been named as a finalist in four different categories for the prestigious Showcase and Awards, hosted by the Racecourse Association (RCA) at Newbury on November 16. It is also in the running to be named overall Showcase Champions.
Goodwood has already been named as the Special Merit Award winner at the RCA Racecourse Groundstaff Awards, placing the team in contention of winning the title of Groundstaff Champions.
The annual Showcase and Awards is the marquee event of British racecourses, celebrating first class customer experience, in partnership with Moët Hennessy and the Racing Post. Goodwood is one of five finalists in four individual categories; ‘Love of the Sport,’ ‘Digital and Social Media,’ ‘Food and Beverage’ and the coveted ‘Racing Post Readers Award,’ as well as being in contention of winning the title of Showcase Champions and Groundstaff Champions.
The Love of the Sport Award celebrates initiatives that both enrich and extend the reach of the sport to customers. Successful entries demonstrated the passion, enthusiasm, knowledge and skill of those who work tirelessly in the sport, enhancing both customer enjoyment and education of horseracing. The Digital and Social Media Award is given to the racecourse that best demonstrates pushing the boundaries in this space.
The Food and Beverage finalists are chosen for their innovation and ability to react to changing customer demands. For the Racing Post Readers Award, readers were asked to nominate their best examples of customer service at a British racecourse, making it a true test as the feedback came from those that matter most – the customers.
Alex Eade, General Manager of Goodwood Racecourse, said; “The groundstaff richly deserve the Special Merit Award for their miraculous effort during an extremely challenging Qatar Goodwood Festival, so to have been given this accolade is very pleasing. To then be named as a finalist in four categories is a huge achievement and credit is due to the entire team for making this happen.
“It is particularly pleasing to be in the running for the Racing Post Readers Award, as this is voted for independently by our customers. We are all greatly looking forward to the Showcase and Awards next month.”
Commenting on giving the Groundstaff Special Merit Award to Goodwood, the judges said; “What the team at Goodwood achieved during the Qatar Goodwood Festival was nothing short of remarkable. The dedication involved in keeping the track raceable and the Racecourse generally presentable given the extremes of weather was immensely impressive and makes them a standout choice for this award.”
Stephen Atkin, RCA Chief Executive, said; “I am delighted for Goodwood Racecourse for their success in being named a Finalist in four categories at the 2017 Showcase and Awards. I extend my congratulations to the team for their hard work in securing this achievement and wish them the best of luck for the ceremony at Newbury.”
Tickets for Goodwood’s 2018 fixtures are now on sale, including early-bird prices for the flagship meeting, the Qatar Goodwood Festival, which takes place from July 31 to August 4.